EMC VNXe Data Protection with Symantec Backup Exec

EMC recently launched their new VNX storage line which is a unified storage platform with one management framework supporting file, block, and object optimized for virtual applications. From that line they also produced a more affordable “VNXe” model for small business and remote offices. There are a number of ways to protect the VNXe including snapshots, replication and NDMP backups. Typically I would use a couple different combinations of these three technologies depending on the business need and data risk, but today I am only going to go into detail with backing up the VNXe using Backup Exec as it is the most popular choice for small and medium businesses which is fitting for the VNXe.

Unable to Connect to the OpenStorage Device

Error:
Unable to connect to the OpenStorage device. Ensure that the network is properly configured between the device and the media server.

Environment:
Backup Server: Symantec Backup Exec 2010 R3
OpenStorage Device: DataDomain DD670 running 5.0.0.7-226726

Today I was configuring DDBOOST for Backup Exec 2010 R3 using a replicated pair of DD670’s. The DD670’s were pre-configured with version 4.9 which I upgraded to 5.0.0.7-226726. I setup the 670 with a standard configuration and then configured a storageunit.